Getting through Customs All passengers are required to complete a disembarkment form which requires stating intended place of stay. You will need the lodge name and phone number @Tsugaike Lodge - Tsugaike Otarimura Nagano Telephone 070 1071 5024
Getting to us from Narita Airport or Haneda Airport The Nagano snow shuttle http://www.naganosnowshuttle.com/ morning bus picks you up at Narita or Haneda airport and drops you off at Happo information centre, where we will meet you. The night bus, due to lateness, drops you at our lodge door giving you easy access to us on your arrival in Japan. This bus leaves at night and arrives at our lodge at approximately 1 - 2 am and is great for Jetstar flights from Australia to Narita The following bus link is another alternative for early morning arrivals ie QANTAS direct flights from Sydney http://www.alpico.co.jp/traffic/express/narita_hakuba/en/
Alternatively from Narita take the train to either Tokyo or Ueno and board the shinkansen (bullet train) to Nagano and walk out the rear exit and take the Highland express bus to Hakuba Happo Information Centre where we can pick you up and transport you to our lodge.
Navitime is a great app to help you get around on the train system in Japan